Arghh - more problematic reporting, this time about robo-therapists.

https://www.theguardian.com/lifeandstyle/2024/mar/02/can-ai-chatbot-therapists-do-better-than-the-real-thing

A thread:
/1

‘He checks in on me more than my friends and family’: can AI therapists do better than the real thing?

It’s cheap, quick and available 24/7, but is a chatbot therapist really the right tool to tackle complex emotional needs?

The Guardian

For the first ~1500 words, exactly 0 people with expertise in psychotherapy are quoted.

/2

They talk up the idea that this is effective because people are more willing to open up to a "bot" than a real person. BUT WHAT IS HAPPENING TO THAT DATA?

(This finally comes up 1000 words further down the article.)

/3

The only studies cited are co-authored by the companies selling this crap.

One of the supposedly positive findings is that people form a "therapeutic alliance" with the bots within "just five days". Not sure how that is measured, but also what happens when the bot can't follow through on what a therapeutic alliance is supposed to be?

/4

@emilymbender testing and marketing the efficacy of placebos but with more steps.