Never buy anything from Dyson's website.

Never, ever, ever, ever.

Been fighting with them to resolve a duplicate order (from their website crashing) since Black Friday. They've had the return since January 4. I still don't have a refund. (Just filed a chargeback. I hate doing that.)

I've lost HOURS to this. I've never seen a company with such poor basic service.

@marcoarment To be fair, their products are pretty rubbish too.
@ZS @marcoarment Any recommendations on alternative cordless vacuums that are better?
@classyraptor @ZS @marcoarment I recently replaced my broken Dyson with Shark. It’s far from perfect but really good for the money.
@classyraptor @marcoarment I couldn't recommend anything as I still use an old Nilfisk that's over 30 years old. My parents have a Nilfisk that's close to 60 years old and still going.
@classyraptor @ZS @marcoarment went through two dysons, then got this and haven't had to think about it since https://www.mi.com/global/product/xiaomi-vacuum-cleaner-g10-plus/
Xiaomi Vacuum Cleaner G10 Plus | Xiaomi Global

xiaomi-vacuum-cleaner-g10-plus - Specifications - 12-cone cyclone dust-separation system | New 3+1 functional brush head set | High-quality LED operation interface| Vacuum and mop all in one go | Roller brush with anti-entanglement design

Xiaomi