My order of author copies from Amazon had several badly printed books, so I'm returning the bad ones with this note inside, heeding a warning by another author who said Amazon sometimes tries to resell damaged books. If you find one of these notes, let me know!
I got my first confirmation just now from someone who bought an Amazon copy and received my returned, damaged copy. Those bastards. What recourse do I have on this? How can this be prevented? It’s totally illegal, I’m guessing.
Of note: if a customer orders a copy from Amazon, and a damaged, returned book is shipped to them instead, no new KDP printing orders kick in. This means I don’t get paid at all, because they only pay me when a book is printed. They just stole all that money from me, on top of scamming a customer.
@joabaldwin not really playing devils advocate here but the returned book, wasn't it refunded to the initial customer? Meaning they didn't actually make a sale?
@dragnucs yes, I was refunded for it, since I was the initial customer. But since I’m the author, when I buy an author copy it does not kick in a royalty payment when the book is printed (so when it’s resold to someone else I would not see a royalty at all). I still have to confirm that with Amazon support.
Publishers That Have Failed To Pay Authors On Time - The Authors Guild

New publishing ventures are sometimes launched with the best of intentions but not enough financial backing or good luck, then unfortunately find themselves unable to make payments. There are also unscrupulous players in the industry that try to take advantage […]

The Authors Guild