I got my first confirmation just now from someone who bought an Amazon copy and received my returned, damaged copy. Those bastards. What recourse do I have on this? How can this be prevented? It’s totally illegal, I’m guessing.

Of note: if a customer orders a copy from Amazon, and a damaged, returned book is shipped to them instead, no new KDP printing orders kick in. This means I don’t get paid at all, because they only pay me when a book is printed. They just stole all that money from me, on top of scamming a customer.

@joabaldwin Not like I'd ever side with Amazon (having had like a 2 out of 7 books mangled ratio :D) but how do you know that particular one wasn't mangled in transit and it was indeed a reposted return? Do you as an author get detailed info for every order?