𝕱𝖎𝖗𝖊𝖜𝖎𝖙𝖈𝖍The current state of Instagram
ZibiteeI get this kind of shit dealing with LG and Samsung support too. It’s like customer experience doesn’t matter in this day and age. They’ve cornered the market
DeWalt too. Got a table saw that shipped with a broken part, and their contact us form was broken. Eventually gave up and bought a replacement part off Amazon. Someone got a promotion for reducing claims.
Home Depot as well. I ordered a custom door that arrived 2 inches too short, only realized it when I got home (should’ve checked in the store I’ll admit). Called to get it replaced, manager said no due to “buyer’s remorse.” They ended up refunding it when I initiated a chargeback.
PeppycitoIn Canada buyers remorse is a valid reason for return. I’m pretty sure you get 2 weeks.
Even on custom order items?
I’m totally wrong. Its for door to door salesmen I guess
In most provinces – including Ontario, British Columbia, Alberta, and Quebec, if you buy services or products from a door to door salesman at your home, you have 10 days from receipt of your written agreement to cancel the purchase.
There’s a 30 day return policy buying from stores, I guess I thought they were both the same thing. No word about custom stuff. As a custom fabricator I’d want them to buy the materials at least.
I googled it and this is the source I found spergel.ca/…/buyers-remorse-laws-how-they-can-sav…
If you can document the issue, how could they deny you like that. Are they claiming you took it home and cut it to then try to get a refund?
Home Depot hasn’t changed. It’s been a shit hole since its inception.