@ChrisMayLA6 It would be interesting to see the breakdown in usage between urban and rural routes. I've heard a lot of stories whereby bus companies are made to take some less profitable rural routes alongside more profitable urban routes. They then intentionally fiddle with the timetable and/or run the rural routes in an unreliable manner. Passengers can't rely on the route and stop using it, so the company claims there's no demand and stops the service.