AyotoCorpOct 13, 2023
Friendly reminder to not buy Meta/Facebook/Oculus VR headsets. Their headsets have become increasingly uncomfortable as time goes on, their long term support stops when the next headset is announced, and their actual support staff is so efficient they'll close the ticket after the first email without doing anything useful. #Meta #MetaQuest #MetaQuest2 #MetaQuest3 #Facebook #Oculus #VR #ImJustRealFuckingPissedRightNow
Show threadJonasOct 13, 2023

@AyotoCorp What are you talking about? They door support Quest 1 a really long time after Quest 2 was released. Many of the improvements in the OS also came to Q1. But it has a really old chipset already when launched. With Q2 and Q3 they are using the very latest XR2 chipset available, making it easier to support the headset for a longer time.

1/2

Show threadJonas

@AyotoCorp Also never had problem with the support. They have resolved my problems faster that I had time to read my emails. Last time I asked for a replacement for my Elite Battery Strap that had broke. They sent me a new one within a day.

2/2

Oct 13, 2023 at 4:12amWeb
Show threadAyotoCorpOct 13, 2023

@jonassandstedt You got lucky then, I've been dealing with this for about a week now and I'm getting told to talk to the Quest for Business team for support, who I can't actually contact because it requires specific accounts set up to actually reach that support team which I can't get set up.

Might be because I'm dealing with a software issue while your issue they could fix by throwing money at it.