stappernAug 25, 2023

Valve refuses to replace my broken steamdeck.

https://lemmy.one/post/2816065

Valve refuses to replace my broken steamdeck. - Lemmy.one

Bluetooth is not working at all plus many other issues. Basically told me “sorry :(” Fuck valve. Last time they see my money.

Show threadMambertAug 25, 2023
What other issues? I’d like to see that chat as well.
Show threadstappernAug 25, 2023

Basically it’s unusable connected to a tv the interface starts bugging out and going in slow motion… remote play doesn’t work properly or at all…

Plus other stuff I probably forgot,I barely use this device.

I restored the original firmware and tried all 3 software channels.

And I’m being asked over and over “have you put the device in pairing mode?”

Like wtf

Show threadnickwitha_k (he/him)Aug 25, 2023
How were you connecting it to the TV? USB-C DisplayPort? Official dock? 3rd party dock?
Show threadstappernAug 25, 2023
Official dock I tried everything at this point.
Show threadOsrsNeedsF2PAug 25, 2023
Except for posting logs
Show threadstappernAug 25, 2023
I’m not gonna post my private conversations just because you ask XD fucking bootlickers
Show threadOsrsNeedsF2P
It would prove that Valve is refusing to replace your broken Steam Deck and that you were cooperating with support
Aug 25, 2023 at 6:27pmWeb
Show threadScrubblesAug 25, 2023
Or prove that they did something stupid to their deck and valve is following their warranty rules which obviously why OP is being so closed off about it