stappernValve refuses to replace my broken steamdeck.
What other issues? I’d like to see that chat as well.
Basically it’s unusable connected to a tv the interface starts bugging out and going in slow motion… remote play doesn’t work properly or at all…
Plus other stuff I probably forgot,I barely use this device.
I restored the original firmware and tried all 3 software channels.
And I’m being asked over and over “have you put the device in pairing mode?”
Like wtf
How were you connecting it to the TV? USB-C DisplayPort? Official dock? 3rd party dock?
Official dock I tried everything at this point.
Except for posting logs
I’m not gonna post my private conversations just because you ask XD fucking bootlickers
WookieThey’re asking for diagnostics logs not your chat log with support
It would prove that Valve is refusing to replace your broken Steam Deck and that you were cooperating with support
ScrubblesOr prove that they did something stupid to their deck and valve is following their warranty rules which obviously why OP is being so closed off about it
Now you’re making claims that valve isn’t helping you, and not showing evidence of it.
If you can’t show it, you don’t know it.
Slow motion sounds like dropped frames, are you connecting it to a 4K TV?
I’ve been using my steam deck about daily, what software channels are you referring to?
I have never used steam’s remote play so I am unable to diagnose or help with that issue.
I tried everything from 720 to 4k ,all the same.
Stable,beta,preview.