Describe the symptom, not the conclusion:
"The firewall is blocking my app"
No, your application has triggered a pop up box with a pre-written string saying it is unable to communicate with a specified server. We do not know anything else about why that happened or what is potentially wrong in the chain of dependencies for that error to appear. The error could be a completely incorrect catch-all. You do not know anything until you start investigating.
@SwiftOnSecurity I’m trying to use Scalefusion MDM to manage a remote Windows 10 PC.
Me: Scalefusion, reboot the PC
PC: reboots
Me: Scalefusion, show Thunderbird on the start menu
PC:
Scalefusion:
Scalefusion logs: (just kidding, there are no logs)
Scalefusion support: it’s the firewall
Scalefusion firewall requirements document: 10 sections most of which refer to Android or link to Microsoft documentation
Network admin: yes, I’ve done all that. What’s not working?