To be honest, paying a contractor $100 to drive to a grocery store, pickup $435 worth of groceries, drive them to you, unload them, then drive home is pretty reasonable. Many professional companies will charge that or more for an hour of employee time.

I think her issue isn’t that she’s paying more via fees and tips. It’s that the store is charging her more for every individual item. One would expect to pay the shopper and delivery person for their effort. But realizing that the store is capturing most of that AND charging you more for every item on top of it seems to be the problem. The shopper, delivery person and the buyer are all getting shafted.

We’ve got a grocery store here in Canada launching a ‘groceries Prime’ subscription of $100 a year. As part of the marketing push they say you’ll “pay in store prices, no hidden fees” . The implication being when I use their online grocery order app they are already charging me different prices, and hidden fees.