My local pharmacy has a policy that they will only use the name on the insurance as the name on the prescriptions. Months ago, I was picking up my meds, and the woman behind the counter looked at what I was picking up, looked at the meds under my name in the computer, gave me a little smile, lowered her voice a bit, and told me "You know, if you want, I can put a different name in the system for you. I can't change the legal name because of policy, but I can add a chosen name in parenthesis."
Ever since then, she and I have always had a smile for each other, and when she's the person on when I pick up meds, we chat.
I've told the story of that kindness before, but last night something rather special happened. (1/2)
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