Reuters reports some Dogbert-esque customer service at #Tesla for owners who requested service appointments for cars that exhibited range well below advertised estimates:

"Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks."

https://www.reuters.com/investigates/special-report/tesla-batteries-range/

Tesla’s secret team to suppress thousands of driving range complaints

About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters.

Reuters
Nafnlaus 🇮🇸 🇺🇦 (@[email protected])

Attached: 1 image @[email protected] @[email protected] This is one of the dumbest articles I've seen in a long time about #Tesla :Þ First off, the algo in red is what they're describing. And that's a GOOD thing. Second, all manufacturers choose whichever of the two EPA methods gives them the longer range. Third, cancelling service appointments when nothing is broken is a GOOD thing. Fourth, even the subject of their article ultimately agreed that nothing was wrong with his car & service would have been pointless.

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