Rob PegoraroJul 27, 2023

Reuters reports some Dogbert-esque customer service at #Tesla for owners who requested service appointments for cars that exhibited range well below advertised estimates:

"Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks."

https://www.reuters.com/investigates/special-report/tesla-batteries-range/

Tesla’s secret team to suppress thousands of driving range complaints

About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters.

Reuters
Show threadKyle
@robpegoraro it's uncanny how many articles about Tesla contain a tesla owner recognizing that tesla is lying and/or intentionally providing poor customer service to them but then saying "but I do love my Tesla." cult behavior.
Jul 29, 2023 at 12:53pmWeb