ChozoJul 23, 2023

Ubisoft Can Delete Inactive Accounts, Making Users Lose Access to Their Games

>In a response to a post from the AntiDRM Twitter account, Ubisoft Support has clarified that users who don’t sign in to their account can potentially lose access to Ubisoft games they’ve purchased. The initial post from AntiDRM featured a snippet of an e-mail sent to a user from Ubisoft notifying them that their account had... #gaming #ubisoft #drm

https://gamerant.com/ubisoft-delete-inactive-accounts-games/

Show threadonoJul 23, 2023
Unless they also refund the price paid for the game, this is theft, and should be punished as such.
Show threadMJBruneJul 23, 2023
It’s not. You don’t own the game you lease it with the clause that the storefront can ban/delete/deactivate your account for any reason. This is true for Steam, GOG, Itch, Epic, EA, Microsoft, etc.
Show threadonoJul 23, 2023

with the clause that the storefront can ban/delete/deactivate your account for any reason.

I think you’re speculating in order to make excuses for a corporation. Show us the clause that applies in this case, and I will retract my statement.

Show threadLittlePrimate

A quick search doesn’t find it in either the Canada or United States versions, for example. I wonder if that’s due to better consumer protection laws in some jurisdictions than others.

Now that I think about it, it might not even be consumer protection but instead a GDPR issue. I’m in Europe. Users becoming inactive can actually force companies to delete their data. Ubisoft might not have any other choice than to completely delete inactive users and of course they’ll do what is best for them, not for the inactive users.

Jul 23, 2023 at 3:07pmWeb