New user: I have a problem 😊

Everyone:👍

• are you on xorg or wayland?
• pulseaudio or pipewire?
• what WM/DE are you using?
• amd or nvidia?
• what distro?
• systemd?

New user: Nevermind 😮‍💨

Doing tech support, I encountered this attitude. People like that are nearly impossible to help. “Why can’t you just fix it!” The true answer never given is that your problem is probably something stupid you are doing, like trying to make a phone call by physically shoving the phone entirely up your asshole, and until I run through some common problems and ask some questions, I won’t be able to tell you to have your significant other get the salad tongs and pull it out of your rear and then go over “dialing.”

People mostly need to be willing to gather detailed system info with Inxi and share it.

No. That’s the support job to figure out the problem of the user. It is not the user’s job to figure out the support problems.

I work in support, so I know what I’m talking about. Unfortunately most computer guys are elitist assholes who can’t understand a user doesn’t have their knowledge or even the will to understand why this shitty tech is not working.