DavidBJul 14, 2023
@kainoa I've very sorry to harass you, but I'm not sure who is officially in charge of support for #CalckeySocial if it's not you.
I've been without a feed for more than a week now. I knew there were technical problems, but now #Calckey seems to be working normally now for most people if I am to believe the accounts I follow from Mastodon or when I search someone's profile.

Where can I get help? I'm really starting to lose hope. 😭
Show threadCatonautsJul 14, 2023
@David For me it works fine. Not sure if it actually has something to do with it but have you tried "clear cache" in the settings?

@kainoa
Show threadDavidB
@Catonauts Yes, apparently, it had to do with clearing the cache. How was I supposed to know? Did I miss an announcement? Is it basic knowledge (I never had to do that on any other social media before).

Well, it seems to be working now. Thank you... Keeping fingers crossed.
Jul 15, 2023 at 11:25amWeb
Show threadCatonautsJul 15, 2023
@David erm, tbh it is rather basic computer knowledge but one even experts easily forget because of that 😉

Glad it´s working for you now.
Show threadDavidBJul 16, 2023
@Catonauts I mean, I know about clearing the browser's cache for some issues, but I didn't know there was a "clear cache" function on my account itself.

It seems to be working now, but the timeline remains very slow to load most of the time.