@ivory I jumped into mastodon to support you guys after being a loyal tweetbot user and now I’m getting hit up for extra $$ on the macos version. Kind of feels like I should be able to restore purchases and get macos access. Any thoughts?
@jeffmilton @ivory It kind of feels to me that these are two separate brand-new programs, and if we’d like to support good independent software development, we users should be jumping at the chance to pay a reasonable amount for each of them.
@tom @ivory I suppose it’s just the surprise of having already bought the year long subscription, being surprised to find out I had to pay more to use it on my Mac. I’ll probably just use the other mastodon apps for the mac instead until mastodon becomes more valuable to me. Certainly a negative experience overall.
@jeffmilton @tom You can upgrade to Universal which gives you access to iOS and Mac at a discounted price and Apple will refund the pro-rated amount of unused time on your iOS-only sub.
@ivory @tom is that automatic or do I have to call them? This was the exact point of my frustration is that it seemed like I had to buy what I already bought all over again. But, if I can get some credit automatically that’s great news!!!!
@jeffmilton @tom It happens automatically. It's just important that you do the upgrade properly. So if you already have an iOS sub, you upgrade through Ivory for Mac. There should be an “Upgrade to Universal” button on Ivory's subscription window.
@ivory @tom thank you!