Mastodawn

Landon Epps Jun 14, 2023

🚨PSA: Uber Eats Scam🚨

There’s a scam being run on Uber Eats and I got hit.

* Brand new bicycle delivery “driver” acct
* They use GPS spoofing to fake being at the dropoff
* They message you once, then ignore you for 30 minutes
* Can’t call, their phone number is fake
* They mark your order delivered
* Uber support instantly dismisses it
* Can’t call Uber, no phone #

This WaPo reporter was scammed twice and wrote a summary:
https://nitter.net/chrisd9r/status/1666900028848308224

🚀 and/or tell ppl to stop using Uber Eats

Chris Dehghanpoor • chrisd9r.bsky.social (@chrisd9r)

Anatomy of an @UberEats scam: Bike courier "picks up" order. They idle @ pick up spot after picking up. 10-25 min later, GPS suddenly shows they're @ delivery location. Order's "delivered" - but nowhere to be found. Here's how it works & why it's bad for drivers & customers

Nitter

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Michael Porter Jun 14, 2023

@landonepps @leigh Something tells me the person at the other end of that "live" chat isn't a live person.

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Quenby

@MichaelPorter @landonepps @leigh
I felt the same, but it's also possible that they have been trained to just keep repeating the same thing as an attempt to de-escalate. It doesn't work but it sometimes makes peope go away. It's also possible that they have to stick to a script when someone is upset.

I feel like somewhere between the person and what they typed is some kind of thing though even if I can't figure out what the thing is.

The only thing that seemed like a real person there was the "if I were you I'd feel the same" which is nothing would ever expect to see in any training, call center script.
Nor would any responsible or ethical person would allow on a chat bot.

However, responsible and ethical is not a standard I think means much to a company like that.