Mastodawn

Landon Epps Jun 14, 2023

🚨PSA: Uber Eats Scam🚨

There’s a scam being run on Uber Eats and I got hit.

* Brand new bicycle delivery “driver” acct
* They use GPS spoofing to fake being at the dropoff
* They message you once, then ignore you for 30 minutes
* Can’t call, their phone number is fake
* They mark your order delivered
* Uber support instantly dismisses it
* Can’t call Uber, no phone #

This WaPo reporter was scammed twice and wrote a summary:
https://nitter.net/chrisd9r/status/1666900028848308224

🚀 and/or tell ppl to stop using Uber Eats

Chris Dehghanpoor • chrisd9r.bsky.social (@chrisd9r)

Anatomy of an @UberEats scam: Bike courier "picks up" order. They idle @ pick up spot after picking up. 10-25 min later, GPS suddenly shows they're @ delivery location. Order's "delivered" - but nowhere to be found. Here's how it works & why it's bad for drivers & customers

Nitter

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Aviel Jun 14, 2023

@landonepps The answers you got from Uber in chat are so robotic and annoying 😳 and pretty crazy they were just like “ok we’re done here bye” it looks like you were talking to ChatGPT trained to answer any message with some variation of “we are sorry, we are not helping”…

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Landon Epps Jun 14, 2023

@aviel Yeah I honestly couldn't believe how bad support was. I sent them screenshots of what happened and they just ignored me and my request to escalate and hung up.

I had to take it to Twitter and continuously tag Uber support along with screenshots of how bad my support experience was for someone from “Priority Support” to reach out and actually help.

Crazy that I had to make a fuss on social media for anyone at Uber to care. I’m reporting fraud on their platform and they just don’t care.

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Aviel Jun 14, 2023

@landonepps “Don’t go to the press - it never helps” sureeeeeeeeeee

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Landon Epps

@aviel I got super lucky that a Washington Post reporter picked up on it and wrote that thread. If he hasn’t done that I’m not sure Uber would have responded at all. I don’t have a ton of followers, and unlike Mastodon where all my followers are guaranteed to see my posts, the algorithm can just suppress them.