The big mistake that the CEOs of both Reddit & Twitter have made is failing to realize that their sites are supported by lots of unpaid labor (creators, moderators, etc) and it’s not enough to focus on experience of users who’re mainly readers of these sites.
The 1-9-90 ratio is real.
https://www.theverge.com/2023/6/10/23756476/reddit-protest-api-changes-apollo-third-party-apps
For sure. Long ago I saw a quote that went something like this: "Q: How do you define Web 2.0? A: you do all the work, we take all the money."
And that has worked to a surprising degree. But there are some brain genius execs out there that somehow forget that it's still actual people doing all that actual work. Maybe Musk's inability to write a funny tweet tells us something about why he doesn't value the work?
@cstross
Dare Obasanjo
William Pietri
Dan Bornstein