The big mistake that the CEOs of both Reddit & Twitter have made is failing to realize that their sites are supported by lots of unpaid labor (creators, moderators, etc) and it’s not enough to focus on experience of users who’re mainly readers of these sites.

The 1-9-90 ratio is real.
https://www.theverge.com/2023/6/10/23756476/reddit-protest-api-changes-apollo-third-party-apps

Reddit’s users and moderators are revolting against its CEO

Reddit’s unpopular API changes, the shuttering of the Apollo app, and a disastrous AMA with CEO Steve Huffman has prompted a backlash as thousands of communities go dark in protest.

The Verge
@carnage4life I'm still blown away how many people work for corporations for free. (Google Local Guides is my favorite example... trillionaire company and there are people who do legit work for them for brownie points instead of actual pay.)