@agatha Tbh, even if Linux has some aspects of it that can be hard for non-technical users, if you face a problem, you'll at least find actual solutions rather than just "have you tried all these generic steps that isn't even remotely related to your issue?"

Q: "Hey, I have this very important document I was working on and the program crashed, how do I restore it?"

A: "Have you tried restarting the program? Have you tried restarting your computer? Have you tried clearing the program cache? Have you tried restoring from a backup? Have you tried upading your computer?"

Q: "Did all that and it didn't solve my issue"

A: "Try restoring the file from the cache, it might still be around"

Q: "You just told me to delete the cache ..."