Eleanor SaittaMay 23, 2023

Tech speakers, it's 2023. Stop using moms as your example of a non-technical audience. It's wrong, its not funny, and whatever you were saying, now most of your audience is not thinking about it.

Just use the exec team as an example instead and get on with your life.

Show threadAdam PiggottMay 23, 2023
@dymaxion
Same goes for the elderly. So many of my older customers are scared of their devices because we keep holding them up as examples of being tech-illiterate which serves to reinforce their fear.
@kim
Show threadKim
@proactiveservices @dymaxion Also, young people are just as good at being tech illiterate these days. The GenX heuristic that tech literacy inversely correlates with age went out the window years ago.
May 23, 2023 at 11:55amWeb
Show threadAdam PiggottMay 23, 2023
@kim @dymaxion sooo much this, one of the ways I discuss this is that younger people - especially those still in school/college - often have lower risk aversion, and don't have to pay for things if they break them. As well as this they're still used to picking up an item to play with it. It's easy to lose this mentality as an adult. Sometimes I'll show someone the apps their phone came with with the attitude of "let's just play around with it". Oh look, a calculator. A calendar. A compass.