Today I am disappointed and disgusted to say that #WesternDigital have sent me an email that has very important content in it, but it's inaccessible.
They've suffered a data breach, but the information about said breach has been put into the email as an image.
A #ScreenReader user without some level of tech knowledge would be unable to read that, and may actually think it's spam. To us, it goes straight to the line that says 'Copyright 2023 Western Digital' and skips all the salient points.
Utterly disgusting behaviour from such a large company about such an important topic.
If you're of a mind to do so, please boost to raise awareness.
This email is seemingly *not* a drill.
@FreakyFwoof @zleap We could all call them at 00800-27549938 with our questions about their denying visually impaired customers access to this information. Or, least, we could if that were a valid phone number.
@gorfram @zleap Hi. This morning I was told that number was actually for Austria of all places, not the UK, so it wasn't properly tailored to the person it was being sent to. Haa!