Today I am disappointed and disgusted to say that #WesternDigital have sent me an email that has very important content in it, but it's inaccessible.
They've suffered a data breach, but the information about said breach has been put into the email as an image.
A #ScreenReader user without some level of tech knowledge would be unable to read that, and may actually think it's spam. To us, it goes straight to the line that says 'Copyright 2023 Western Digital' and skips all the salient points.
Utterly disgusting behaviour from such a large company about such an important topic.
If you're of a mind to do so, please boost to raise awareness.
This email is seemingly *not* a drill.
I threw this utter travesty up on #BirdSite as well (of course with far fewer characters at my disposal) so if anyone still has an account over there and wouldn't mind retweeting for traction, I've also tagged Western Digital and their customer service team, because naturally they don't have a presence here. Thanks.
https://twitter.com/FreakyFwoof/status/1655140407829725184?s=20
Andre Louis on Twitter

“It’s beyond disgusting when a big company like @WesternDigital can get something so important, so very wrong. They sent out an email informing people of a data breach, but the email is just an image, so a #ScreenReader user cannot benefit from the information. @WesternDigiCare”

Twitter