William Palin
Ged Maheux"I love using your free Mac software and want to use it on iOS but I can't afford it. Could I get a free copy? Thanks!"
Fires up ChatGPT...
Elijah Yap@gedeonm of all the AI-copy-writing benefits, saving *emotional labor* was one I’d overlooked
Eric Florenzano
Ashley Porciuncula
Dr. Drang@gedeonm @chockenberry It’s good reply and a fine example of the difference between artificial and human intelligence. A person with experience would likely omit that last sentence.
@drdrang @chockenberry Oh, I plan to! 😄
Jeff Lewis@gedeonm Intercom I think has an in-chat tool that does something like this! These use cases really make sense for generative AI.
Tom Walker@gedeonm I don't understand the praise for this. That response is lifeless corporate boilerplate
@tomw If I had to guess it has something to do with the nature of the request being made. If it wasn’t a disrespectful play to receive something valuable that people spent many many hours crafting for absolutely nothing then I would be happy to respond in person (as I always have in over 25 years in business). But your milage may vary. 🤷♂️
@gedeonm OK, but what problem does the AI solve here? Being faux polite to someone for you? Why not just tell them to get lost?
@tomw it solves me having to spend more than 10 minutes of time trying to craft the perfect, polite and emotionally taxing reply. Note that last part especially. It also helps keep me from lashing out, which believe me, I very badly want to do.
@gedeonm But if your answer is "no", you are surely under no obligation to be perfect, polite or emotionally taxed. Or even to reply.
Robby Barnes 
@gedeonm I work at an MSP and I’ve been experimenting with how GPT would respond to tickets we get. We just have it post the responses to our internal slack for now but it’s shocking how often it does a great job