Today I am disappointed and disgusted to say that #WesternDigital have sent me an email that has very important content in it, but it's inaccessible.
They've suffered a data breach, but the information about said breach has been put into the email as an image.
A #ScreenReader user without some level of tech knowledge would be unable to read that, and may actually think it's spam. To us, it goes straight to the line that says 'Copyright 2023 Western Digital' and skips all the salient points.
Utterly disgusting behaviour from such a large company about such an important topic.
If you're of a mind to do so, please boost to raise awareness.
This email is seemingly *not* a drill.
@FreakyFwoof The thing I don't understand when this happens is, unless someone scribbled the message on a piece of paper or something, it almost certainly originated as plain text. If so, they needed to take a deliberate step to convert it into an inaccessible format, and what's the point of doing that?
@jaybird110127 If I knew that, I would be very, very rich. And still very angry...