Casey LissApr 25, 2023

Here's an alternative idea, @1password:

Listen to your 🤬 customers. We've been trying to tell you.

https://blog.1password.com/privacy-preserving-app-telemetry/

(One day I'll embrace that I am no longer the customer 1Password cares about, but I'm currently in the DENIAL stage of grief.)

We're changing how we discover and prioritize improvements | 1Password

Learn about a new, privacy-preserving in-app telemetry system that 1Password is trialing with its employees.

1Password Blog
Show thread𝒜dam 𝒮cheinberg // sethadam1Apr 25, 2023
@caseyliss Honest question, Casey - I'm also a @1password user for 15+ years. As frustrating as the Electron app (and the browser extension that "kinda" works) can be, do you really think telemetry like this is bad? I want to give the team positive feedback for overall positive moves.
Show threadCasey Liss

@sethadam1 @1password In and of itself, no, telemetry doesn't bother me. And rolling it out to your own internal users first is 👍🏻

But it seems pretty clear that this isn't a problem that needs solving: customers have been SHOUTING FROM THE ROOFTOPS explaining what is wrong. Just fucking listen.

Apr 25, 2023 at 12:47pmIvory for Mac
Show thread𝒜dam 𝒮cheinberg // sethadam1Apr 25, 2023
@caseyliss I use 1P for Teams with three different orgs, and I've had lots of problems with the browser extension. I eventually had to use the "disconnect from local app" option, so I'm not gonna disagree with you there...
Show threadMichael StancliftApr 26, 2023

@sethadam1 @caseyliss the core app has been mostly fine for me, but yeah the browser extension has become absolutely garbage over the last few months.

I moved everything over to iCloud Keychain today.

Show threadMacBiFFApr 25, 2023
@caseyliss @sethadam1 maybe they’re using a form of Radar …