@fbarton it's the right address and postcode matched on the letter so no.
my guess is someone put our address on someone else's file while registering a batch of new patients.
@gsuberland I don't know how unique your street name is... but
Main St... how many Main St's are there in different post codes?
heck along those lines... Main St. vs. Maine St...
Broadway. vs Broad St. vs. Broad Ave (all three of which are within walking distance of each other here)
@gsuberland I was thinking more along the lines of "123 Main St, BA1 0BX" vs. "123 Main St. BA2 0BX"
but yeah, human input error somewhere along the lines
@gsuberland @fbarton In older sections of older towns, one street turning into another can be ambiguous. 1/4mi down the road around a curve and over a bridge, the name has changed and the numbering restarted. So there's someone within eyesight of the me that has the same number and is arguably on the same road.
I had to fix #GoogleMaps, #OpenStreetMap, #BingMap and #AppleMap all at the same time and then wait for phone caches to clear before we started getting our packages right again.