J👀

I had to go to #Officeworks to replace/return a defective HD purchased only two months ago. They insisted on getting my licence to get my personal details and open an account according to their 'process' and 'policy'.

I told them to fuck off about me giving them my personal details. And reminded them that under customer law, they have to replace a defective product they sold me.

So at the end they replaced the HD and I left the store, probably to not go back ever.

Hopefully this attitude of customers refusing to hand over personal details to businesses when it is not necessary will become more generalised and businesses will realise that #privacy is important to people.

Apr 8, 2023 at 5:11amWeb
Show threadLooking for explanations…Apr 8, 2023
@j It’s not so much about privacy as security. What possible reason could they have to need that information? How would it be stored? Secured?
Show threadMoriApr 8, 2023

@j Good work. Well played. Sadly I think most people hand their private data over without a thought, though that may be changing slowly with all the big profile hacks occurring lately.

Which reminds me, I need a new Licence Number 🤣

Show threadkerenlavelleApr 8, 2023
@j I purchased vacuum cleaner bags from “The Good Guys“. The person at the counter also tried to get my phone number and email address. I just said that’s not necessary and walked out with my goods and my receipt. A few days later their records were hacked.
Show threadChookMother 🇦🇺🦘Apr 8, 2023
@j I've done the same. "But we have to", says the poor service person. " No you don't. You do not have to have my contact details to sell me a toaster." Then I offer kindly, bc it's not their fault, to talk to someone higher up.
Show threadAussietrevApr 8, 2023
@anne_twain @j I must find out how long licensed premises and clubs keep our licence image in New South Wales and other places and the security system they use to protect it.
Show threadpaulmwatsonApr 8, 2023
@j 💯 over the past week three shops I bought items at asked me for my email, phone, and even ID number. I said no and the sale proceeded but I worry for all the other people who feel the authority of a company overrides their privacy. Consumer protection laws need to be better understood.