Annabel GilesHas anyone else suddenly not been able to log in to their Twitter account? Is it a blue tick thing? Have I been hacked? 20k followers, no photo on there any more, no weird tweets - have reported to Twitter support…
SianElin@Annabel_Giles Have you tried logging out and back in? I noticed someone else I follow had the same problem! I’ll ask her later for you to see how she fixed her account! X
@SianElin_PT nothing works 😢
@Annabel_Giles Oh,cariad. I’ll see what I can find out for you! I asked the one who had the same problem, but she said that hers came back itself?! Are you able to pick up your DM’s on Twitter? Or has that gone too? X
@SianElin_PT nope nothing - when I try to change my password it says ‘user name incorrect’
@Annabel_Giles Try clearing the Twitter app cookies and cache from your mobile device settings!
@SianElin_PT I uninstalled the app completely and re downloaded it but no luck
@Annabel_Giles on the article I’m looking at now it says that if you close and re-open it and it still doesn’t work that you need to clear your cookies and cache under the Twitter settings. X
@Annabel_Giles I have found an article now that mentions requesting an email from a password reset form? Not sure how I send the link on here for you? X
@SianElin_PT can you email it to me? my name all one word at me dot com x
@Annabel_Giles of course! All case sensitive? I have found a few things that you could try. I’ve done some screen shots incase I couldn’t remember where they were!! Can you see if they have hacked into your general email address? X Check your sent an draft messages,cariad. X
@SianElin_PT I got my Twitter back this morning!!! Twitter support emailed me; can’t quite believe it, and thank you so much for all your help Sian xx
@Annabel_Giles Always happy to help if i can! 😘Not that I was much help mind! Couldn’t get all the articles and links forwarded to you! So glad that you got your account back!! About time they sorted it out for you! Missed you on there! Don’t disappear again now, missus!! Hope you are ok there. Xx