Rick MonroFeb 4, 2023

Discovered during the week I was unable to access a Kindle book purchased in 2013. Reason? The order was “too old”, and refund issued to buy again. Which was pointless as the book is now more expensive than when I bought it.

Subsequently discovered 66(!!) other ebooks no longer available for download.

Currently 40 minutes in to a support chat with Amazon.

About to learn, I think, whether we purchase ebooks, or rent them…

[Edit: documenting progress in this thread https://mastodon.online/@monro/109812445178130161]

Rick Monro (@[email protected])

Attached: 1 image The problem first appeared last week, when I attempted to open a book on my Kindle. The book cover appeared in my Library as normal. When I tapped on it, the following message appeared:

Mastodon
Show threadPaul McBrideFeb 4, 2023
@monro oh no. I do not like the sound of that!
Show threadRick MonroFeb 4, 2023
@ThePaulMcBride Not the most satisfying of outcomes, but at least I kinda have the books I want again (or will have 🤪)
Show threadPaul McBrideFeb 4, 2023
@monro sounds like a nightmare. I have a kindle purely because it is the best e-reader hardware. I wish I could have my own copy of the books in epub format though.
Show threadRandi EEAFeb 4, 2023
@ThePaulMcBride @monro This is why i backup all my e-books using Calibre....
Show threadPaul O'MalleyFeb 5, 2023
@Reea
100% agree with you here. I go to the web, download the AZW version and import it into my calibre library.
Admittedly, I also have hundreds of books in Calibre from before I bought a Kindle, so I also use Calibre for managing all the other content on my Kindle also.
Show threadLis CareyFeb 6, 2023
@paulomalley @Reea How do you get the AZW version?
Show threadPaul O'MalleyFeb 6, 2023

@LisCarey
You need to log into you Amazon account and head to your "Content and Devices" section. Once there you can select Books and use the drop down menu for "More Actions" and select "Download and transfer via USB".
This will download the file for you but needs to be done for each book.

@Reea

Show threadLis Carey
@paulomalley @Reea Thank you!
Feb 7, 2023 at 2:44amWeb