Jody Lemoine CD 🇨🇦Jan 26, 2023

I maintain that everyone in IT needs to know this •one• Yiddish word and use it often.

Farpotshket: Broken, because someone tried to fix it.

#PSA #WordOfTheDay #X

Show threadTShawnJan 27, 2023
@ghostinthenet I will have to use this! I've been working an issue, no fix, nothing changed and suddenly it is now working as designed!
Show threadHesperusJan 27, 2023
@tshawn @ghostinthenet "Nobody is more surprised than us when it works" was the motto in the last IT department I worked in. Actually, it's the motto for my current IT department, which is just me.
Show threadTShawn
@hesperus @ghostinthenet As a consultant, I'm client facing and the client often has a hard time with "no idea, it just works now" as an explanation!
Jan 27, 2023 at 3:29pmWeb
Show threadJody Lemoine CD 🇨🇦Jan 27, 2023
@tshawn @hesperus I'm in the same role and I have just as much of a hard time with giving that explanation as the customer does with accepting it. If it happened once, it •will• happen again. I want to know how to fix it next time without having to do the troubleshooting all over again.
Show threadJody Lemoine CD 🇨🇦Jan 27, 2023
@tshawn @hesperus On a related note, turning it off and on again is not a fix for the problem. It's a fix for the symptom. These are very different things.
Show threadone nonplus one equals oneJan 28, 2023
@tshawn @hesperus @ghostinthenet
"Why is it working now?"
"PFM"
"What does that stand for?"
"Pure...(pause)...Magic"
"What does the F stand for?"
"It's like the F in RTFM. It's silent."