stux⚡️Jan 26, 2023

In the past when I still used #Windows I was always afraid of updates since it took soo much time and often kinda broke or moved things but with #macOS it's always happy times since it always improves stuff for the better

If not major UI changes there are security updates that make me even more happy  

Linux is another story ofc but thats updates on a daily basis! 

Show threadstux⚡️Jan 26, 2023

People can say what they want but stuff from Apple is in general secure in two ways:

1. The OS is closed source yes, but with a good reason in this case and a choice ofc!

2. A first time user cannot delete important system files or even easily access stuff that makes them confused. This goes for macOS, iOS and iPadOS! Basically a kid can find it's way around it

Plus I just LOVE how 'apps' work but just dragging it to the apps folder, most stuff doesn't need an 'installation' 😉

Show threadCamiel HirschbergJan 26, 2023

@stux tech support memory: customer came into the shop with their imac, they had been going through the system library folder and found the windows daemon, but since they don't have windows but macos, they deleted it, weird, device booted but stayed black ;-)

but MacOS is easy enough where you can reinstall the OS without losing any data/settings etc.

Show threadJohn Q. Liberty 🇺🇸Jan 26, 2023
@iwamoto @stux Expel the demon!!!! lol
Show threadCamiel Hirschberg
@johnqliberty @stux this was one of those digital hypochondriac, aka, thinking your device must have a virus or be hacked because say, the mouse once stuttered for a second etc., i think i helped him with that device about 4 times in total. (we were super lenient with customers, part of the service experience)
Jan 26, 2023 at 2:32pmWeb
Show threadJohn Q. Liberty 🇺🇸Jan 26, 2023
@iwamoto People don't know what they don't know. Switchers make a lot of mistakes like that.
Show threadCamiel HirschbergJan 26, 2023
@johnqliberty oh sure, we were very patient with people, but this guy was a special case, he'd call us up "hey so i set the screensaver to 5 minutes but it already started at 4:59, i timed it" not literally, but a lot of these kind of cases, where you can only shrug and say "it's made by people, it's not perfect because people aren't perfect"
Show threadJohn Q. Liberty 🇺🇸Jan 26, 2023
@iwamoto Yeah I. worked phone tech support for awhile and got some of those. The "fun" was when I was tier 2 and the tier 1's had to send them to me because the customer could not accept reality.