How Walgreens manufactured a media frenzy about shoplifting

For several years, Walgreens and other major retailers have been sounding the alarm about an alleged spike in shoplifting, describing it as an existential threat to their business. These dramatic claims generated a nationwide media frenzy. Now, Walgreens is quietly

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@craignewmark Rebecca Watson called this out way back when.
@craignewmark Walgreens also installed plastic guards on its shelves, forcing customers to call an employee to unlock them to remove a product and making it nearly impossible to comparison shop. And making the experience much more unpleasant, it's driven me to Amazon for products I would have normally bought at the local Walgreens.
@craignewmark A great reason we need more corporate transparency.
@craignewmark @schock Steam just blasting out of Chesa Boudin’s ears