@SwiftOnSecurity sometimes field techs need to plug in a usb, and if the device has been on for months, something fails to recognize the connection and requires a reboot, but it’s been on so long because it needs constant uptime, so my coworker had to sit at 3am while a team rebooted it in the middle of the night to make usb work again
@lampsofgold@SwiftOnSecurity they got to wait until 0300 on the same day/night for a spontaneous maintenance window? Pure luxury! I was stuck on "sure, after the mandatory two weeks" or "it's this one weekend every three/six months" several times when things broke in not-yet-critical ways.