Justin PotGreat article about how Barnes & Noble's turned things around by empowering employees in the store to make decisions, instead of centralizing everything. https://tedgioia.substack.com/p/what-can-we-learn-from-barnes-and
Bodhipaksa@jhpot That's interesting. They've been unable up until now to order in books by local authors, and rarely if ever respond to requests for book launches, so hopefully those things will change.