RevK 
Anyone had any experience getting a back dated Energy bill cancelled as not being allowed by OFGEM rules. The #ofgem web site said bills backed more than a year are not allowed. Really not impressed with #bulb rebilling previously billed usage back dating over 2 years. Just wondered how good the ombudsman is on this?
YesCompSols@revk we paid npower every month from when we started having supply from them a number of years ago. They didn't bill us for about 2 years and automatically sent me a cheque for the usage I'd paid for which was over 12 months ago.
Steve Hill π΄σ §σ ’σ ·σ ¬σ ³σ ΏπͺπΊ@yescompsols @revk When I was with #Npower, they spontaneously stopped billing the direct debit for about a year and then, out of the blue, sent a "we're taking you to court for a year's worth of debt" letter. When I complained, they just said it was all my fault for not noticing that they hadn't been using the DD. Luckily the ombudsman upheld my complaint. (They had also sent no paper bills and had billed me on the wrong tariff, which they refused to fix since the tariff no longer existed)