For everyone sitting in the 8+ hour #AlaskaAirlines hold queue, here's a little secret to make your holiday worse: their MVP frequent flier line has a callback system. Their standard reservation line does not.

You're waiting on hold for entire day because they CHOSE to make you do that.

First time since I left twitter that I wish I were there. This would go viral and frankly they deserve it.
@ct_bergstrom
...or another proof that the #BlueBird site is specially well taylored for negative emotions, and/or outrage.