A coworker and I were talking about our current workloads. He asked how I managed to keep track of everything coming in. My answer in short was "I'm terrible at it". Requests come in via email, ticket systems (multiple), chat, etc and most of keeping track of that is generally in my head. Given this is an absurdly common issue, what have you found to help manage items and not lose track? Sticky Notes? Personal Kanban board? Persistent notepad file?

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