In an unexpected turn, we've found ourselves blocking the official #RaspberryPi instance today, basically until they put an adult in charge of it.

If anyone really wants to learn how a relatively beloved and respected brand can burn a staggering amount of good will in record time, @aurynn has written up a very good case study of the event:
https://eiara.nz/posts/2022/Dec/09/a-case-study-on-raspberry-pis-incident-on-the-fediverse/

A Case Study on Raspberry Pi’s Incident on the Fediverse

A short case study covering what happened with Raspberry Pi on the Fediverse.

@geton @aurynn this is an honest question, in case I missed something: are they being defederated for doing something egregious, or simply because they're complete assholes?
@olavf @geton @aurynn what exactly do you imagine is the difference between those two things?
@mike @geton @aurynn the difference being a couple assholes is something an individual should decide. Admin level instance blocking needs to be for egregious reasons. A last resort. Otherwise the Fediverse will actually disintegrate. You might have things okay in your TOS but someone might not like and you're next.

@olavf @geton @aurynn what exactly do you think isn't egregious about the official brand account of an electronics company being indistinguishable from a "couple assholes"?

The fedi is working just fine, mate.

@mike @geton @aurynn they're not actually doing anything egregious though. To my knowledge they're not harassing people. They're not abusing hashtags. They're not even posting disturbing images. They're just (apparently) assholes, which should be an individual opinion since it doesn't really affect anyone that isn't following them.
@mike @geton @aurynn @olavf What do you think is the difference between “being an a-hole” and “harassing” someone? It sounds like “being an a-hole” to you means being free from the consequences of behavior that causes harm to others. If someone acted like this in person, would you think differently of them? Online spaces have generally lacked the ability to implement the same sort of social ostracizing that we might do to someone in person.
@mike @geton @aurynn @olavf The Fediverse allows us to say “I find this pattern of behavior unwelcome in my life.” You might not find it a problematic behavior, but clearly many people did. I invite you to consider why other people might not be willing to put up with behavior that you don’t seem to consider worth dealing with. Do you disagree with their position and think any negative response to it is warranted?
@mike @geton @aurynn @olavf If so, would you put up with the same behavior if you were in a store trying to address an issue with a product? If you felt a store employee was being an a-hole, and you tried to talk to them, and they responded with consistently a-hole-ish behavior, would you not be disinclined to shop there? Would you not tell your friends about how awful the experience was? Is your reaction online different than in person?
@mike @geton @aurynn @olavf If so, that may be because online spaces have been so controlling of what they show you and how unwilling they are to punish harmful acts that everybody just shrugs about it, even with so many stories of cyber-bullying leading to suicide. Please pause and think about these things before continuing to advocate for “a-holes.”