Chad - X Nov 24, 2022

I'll be honest here, as a humble instance admin receiving all kinds of DMs and emails...

The abuse, excessive reports... folks our instance grew from 60 users to 22000 in the span of two weeks. I didn't expect to suddenly commit 6-8 hours of my day to this. Knowing I have other commitments like a day job and other things.

I'm burning the candle on both ends here. Look at this toot timestamp. Please save space for some patience.

Y'all clearly don't remember this image:

#mastoadmin #mstdnca

Show threadChad - X Nov 24, 2022

Changes I implement while you're sleeping (and I should be too) don't yield results until the middle of the day.
Each day is showing incremental improvement. 500 errors were reduced to less than 10% of all requests yesterday. This is significant.
I'm just asking all fellow Mastodonauts to please give me and the mods some space to develop infrastructure and policy that this sudden influx demands. We're working as hard as we can, as complete volunteers.

Again, volunteers.

Show threadChad - X Nov 24, 2022
As some have done, if you feel like you want to cancel your PayPal subscription during this time of exploding growth, so be it.
I got the email. I don't need your threats in my DMs or in my email.
It's 0230. If I didn't care I'd be in bed right now.
Show threadIan Collins  
@chad Thank you for everything you're doing to support this instance! I really appreciate all the hard work you're doing behind the scenes in a very challenging time.
Nov 24, 2022 at 12:36pmWeb