Hello everyone. I made a decision regarding the events happening on journa.host. Journa.host is currently limited on infosec.exchange and will be moving to defederation if there are not improvements on journa.host. I've documented the situation and reasoning here: https://blog.infosec.exchange/2022/11/20/an-update-on-journa-host/
An update on Journa.host

The fediverse instance Journa.host, which was created to cater to current and retired journalists, faced some serious challenges over the past few days. One of their members posted a link to an art…

Infosec Exchange Blog

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The fediverse instance Journa.host, which was created to cater to current and retired journalists, faced some serious challenges over the past few days. One of their members posted a link to an article on the New York Times site that has been described by many members of the transgender community as transphobic. The administrators and moderators of Journa.host did not take action despite many requests to do so, which ultimately ended in an ugly name calling incident that resulted in a transgender journalist and the original poster of the offending material being suspended, apparently for their behavior.

I recently convened a team of moderators to help with protecting our community from harassment and the uglier sides of the fediverse. One of the guiding principles I laid out was that we are “intolerant of intolerance”. In the past few weeks since we expanded from 180 active members to nearly 30,000 active members, I’ve gotten to see some prime examples of hate and intolerance. Most of them are blindingly clear. We have observed people asking our members to take their own lives, calling them the worst racists, sexist, and transphobic terms I’ve ever had the displeasure of reading. Those cases are exceedingly clear: the purveyors of such hate are immediately blocked, and if a moderator or administrator of the instance is involved, that instance is also immediately blocked. If the instance moderators fail to take action or we see repeated abuse, the remote instance is blocked.

This case was different. I spent hours reading the timeline of journa.host looking for indications that they have a systemic issue and what I found is… a bunch of journalists talking about journalist stuff, complaining about Trump, Musk, and promoting their latest stories on climate change and so on. I read the offending NYT article, which was so long as to make my brain fuzzy, and while it certainly smacks of “both side” journalism, it appeared to me, at least, to be doctors and researchers warning about the unintended side effects of some drug treatments. I am not transgender though, and so I must accept that I don’t have the required context to make a valid determination.

One member of our community called this out and has been calling this out to me and asking that I act. Several other instances in the fediverse have chosen to defederate from or limit journa.host due to their propagating transphobic material and inadequate moderator response. It took me too long to act here – I can make excuses about being busy and whatnot, but here we are.

I have instituted a limit on journa.host. That means their posts won’t show up in our timelines unless you (an infosec.exchange member) are specifically following an account. I will be watching to see whether journa.host makes a move to correct their moderation practices, in which case I will lift the limitations, or doubles down, in which case I will move to fully suspend and defederate with journa.host.

I stand with the transgender community. I stand with all minority communities. Sometimes that is going to be unpopular. Infosec.exchange is not a free speech instance. If your expectations are otherwise for infosec.exchange, I invite you to depart now. You may find a list of sites that might be acceptable to you the list of instances we have blocked available under the “Moderated Servers” section at this link. I expect that our members and those people who we interact with on other instances treat each other with kindness and respect. I cannot and will not yield on this principle.

We are all here for a short time. All of us have our struggles. Some are unimaginably more difficult than we can imagine. In addition to using unique passwords and turning on MFA everyone, my ONE ask of each of you is to be kind to one other. Online and in person.

Thank you,

Jerry

@jerry

appreciate the effort and the detail, with minor reservations

point of phrasing though, we rarely say "transgendered", rather "transgender"

(Time wrote a piece on this: https://time.com/3630965/transgender-transgendered/)

Why It’s Best to Avoid the Word ‘Transgendered’

With a federal LGBT non-discrimination bill in the pipeline, it's a good time to think about the words we use

Time
@jerry well said. I’ll be doing the same then. When it’s clear that the point of their propaganda is to brainwash and create chaos to stay in power, then we must act with what we have. Moderation and voting them out.
@jerry well written, not easy to make accurate quick calls.
@jerry This reasoned position has skyrocketed my allready sky high respect for your work and this collective.
@jerry one of the worst things you can do as a moderator is make a heavy handed decision to quickly. You and the Team deserve a 🏅. Well done!
@jerry Your last paragraph is beautiful. Thank you for your perspective. #kindness
@jerry I really appreciate all the transparency and thoughts you put into your decisions. You are one of the big reasons this instance is so amazing 🖤
@jerry When I first joined this instance I was worried about one person I didn't know well running it. I am no longer worried. And with this level of transparency I will never worry again.
@integgroll thanks for that. I am trying to mask the fact that I have no idea what I'm doing 😅​
@jerry With that level of empathy, compassion, and hard stance against intolerance that isn't directed at the intolerant I'd argue otherwise with your feelings of not knowing what you are doing.
@jerry thanks for writing this up Jerry, love your transparency and support for all! You're doing great ♥️
@jerry
Fantastic measured response Jerry. I'm glad to know that so many of my industry colleagues are in such good hands!
@jerry I think this was a great move. I'm with you 100% on this. There are people who are concerned that they're going to miss out on some actual news, to which I ask: Is there a way to follow a whole instance so it shows up in your feed on a personal level? Perhaps this would be a good option for those folks (if it exists). Then they can block the jerkbags on an individual level and still get their feed while the rest of us enjoy the fact that there isn't the chance of that type of content showing up.
@jerry Well done, the last thing you want to do is be heavy handed on moderation especially on a journalism instance. . . Most moderation decisions will be straightforward, but there will be a few that fall into a grey area and you will have to make some tough choices.
@jerry Thank you for being transparent!
@jerry Thank you for the due diligence here!!

@jerry vwrry good work, you actually get to know the stuff before you take action, that is something the bigger sicisl media sites do not do, they automate things, I have been reporting 'hate speach' or personal insults on other platforms and gotten a 'they do nothing bad' back within seconds clearly that they automation to handle reports.

YES getting to know what you have to make a judgment on takes time and those reporting might feel that you don't take things seriously. But I applaud it.

So thanks for getting to know things before taking action.

@jerry this is when I truly fall for the fediverse. Thank you Jerry
@jerry ❤️❤️❤️❤️❤️
@jerry well done and thanks a lot for clearly explaining your decision to everyone!

@jerry

Black person here.

Thoughts I could be wrong about..

People like me never really got the...."benefit?" of "cutting off access to journalists who misunderstood, didn't care, or even abjectly hated us."

Today is different, perhaps? I suppose FOR ME the question would be -- "can I actually take on big journalism with this move?" Maybe one can.

But I do think it *shouldn't* be "this speech bothers me so I want it to go away"

Time will tell, I suppose.

#blacktwitter #blackmastodon

@jrm4 I don't know the answer to those questions, but I do know I can try to do the right things that are within my abilities.

@jerry

hmm deleted some other stuff, ill just say this:

I very much respect that you explicitly stated "this is not a free speech instance"

I just hope that you and everyone over there understands what that means in the short and long term.

imho, long term, it ain't good.

@jerry You're good people J
@jerry Thank you for using the limit feature, I hope more admins use that for cases where it is complex or unclear or a server contains a mix of good users and bad ones.
@jerry so much 💛 for you and the mod team 
@jerry this is really nicely articulated. Moderation is not a simple thing. It's even further complicated by how Mastodon works across instances. Keep up the great work. You're managing the scale and it's tangential side effects with grace.

@jerry I answered a non trans friend who asked about what the problem was with that article with this...

The challenge with the article is it plays with the "just asking if folks should be allowed to do this" trope - it comments on how some folks regret the surgery. That would be fine, but it doesn't then point out that fewer people regret the surgery than regret knee replacements, or pretty much any other surgery.

1/several

@jerry Its timing, coming at a point when many states in the US are outlawing treatment for trans teens and kids plays into the NYTs history of bothsidesing issues that don't have a both sides. Medical research is really clear that trans folks do better with gender affirming care, to debate whether that's necessary or to say "minors shouldn't have this treatment" is transphobic... 2/many

@jerry ...particularly since "top surgery" wouldn't be likely to occur for someone without extensive psychiatric assessment and a history of gender dysphoria.

It also brings up the topic of detransitioners, which is a favored hot topic for the anti-trans movement. They don't talk about the fact that the number of detransitioners is tiny, nor the fact that in studies that have talked to folks about why they detransitioned, most have cited social or familial pressure...
3/many

@jerry ...as the reason to detransition - and other studies have found that a chunk of detransitioners retransition later when they have a less hostile environment.

The article cites the figures for breast augmentation and reduction for cis teens - but doesn't question whether it's appropriate that a cisgender teen gets those surgeries.

4/many

@jerry The entire article is built around the concept of "should we allow people to do this to themselves" without questioning what gender affirming stuff cisgender folks get or have done... which is very on brand for NYT.

All in all it's like a lot of anti-trans stuff. It's sketchy on what it includes, it does the "oh, I'm just asking" thing, and really fails to allow trans folks any kind of bodily autonomy.

5/end

@jerry I mean, there are lots of other things. But that's the quick precis as I see it.

Obviously usual caveats apply, this is all imho.

Really am done now.

@jerry I tried looking for a blog about the article but no one’s written on up yet; @jackturban has said he is thinking of it. The quick summary is that on the one side there is the AMA, AAP, and the Endocrine Society saying puberty blockers are safe and effective, and on the other side you have a handful of fringe doctors and a lot of right-wing anti-trans activists. It’s also concerning that one of the authors follows a large number of TERFs and TERF organizations on Twitter.
@jerry @jackturban The situation is very much like the way the NY Times covered climate change 20 years ago: giving equal weight to climate scientists and fringe types bankrolled by the fossil fuel industry. The scientific consensus is overwhelmingly that puberty blockers are recommended for transgender youth. Dr. Turban can probably give you better references than I can.
Legislation to Criminalize Gender-Affirming Medical Care for Transgender Youth

This Viewpoint describes legislation aiming to criminalize medical care for transgender youth and explains why these bills are harmful and potentially unlawful.

Dear @jerry,

I'm just a new user on this Mastodon instance. Basically nobody. Still, I'd like to express my worry after reading your message—but foremost, my gratefulness for your having provided a detailed explanation of your train of thought regarding this matter.

To see you consider the possibility of defederating with an entire instance that caters to professional journalists has me a bit worried. I'm also quite baffled by your perception that an article could “smack of ‘both sides’ journalism.” Maybe this refers to specific criticism I am not yet familiar with, but this sounds to me like attacking a tenet of journalism ethics/deontology.

It also seems very unclear to me what you are expecting of journo.host in terms of "correcting" their moderation practices," and what you deem wrong or problematic with their moderation practices in the first place. Would their continuing to post articles that reference some unwanted side effect of some medical drug actually be enough for you to warrant such a decision? Would accusations of transphobia, regardless of the underlying argument, be enough to warrant such a decision?

Indeed this is not a matter of freedom of speech. I believe this incertainty regarding defederation of entire groups of journalists rather raises an issue that pertains to well-lubricated functioning of democracy, or, to avoid using such a big word, an issue of deciding what might be so important enough as to cut off all your users from the mainstream press.

I hope this message may encourage you not to rush weighing the pros and cons of such a tradeoff.

@jerry thank you, I'd already muted them
@jerry great work Jerry! thank you for the continued hard work and dedication you and the team put into making this a safe and welcoming space!
@jerry I appreciate how open you are about things here, and how you keep everyone informed. Thanks!
@jerry Great writeup! That's the thing no-one could ever hope for coming from a corporation...
@jerry thanks for your continuous work all around 
@jerry Thank you for this insight into the process and for all the hard work you are putting into this. I feel like I definitely joined the right instance.
@jerry the case described just sounds like the sliding scale problem. one person's description of facts is another's hate speech. good example of how the woke scale is as broken as the maga scale.

@jerry I appreciate this writeup and for running a very stable instance with very little of the nonsense you describe the moderation team dealing with.

What is unclear is that it seems like you're taking this action against an instance because a user posted a link to a NYT article, and there was a resulting dustup between some people as a result, but that the core issue is that someone posted a link to a NYT article? Is that the issue that you think needs moderating? Or was there something more?

@realDannyDorko It is the handling of the situation more than the NYT post that is driving this. apologies if that did not come through well - I will look at how to make it more clear.
@jerry Given how well you've handled everything so far, I was assuming there had to be more. I could have looked more deeply into the situation myself to find out, so please don't feel it necessary to put more of your own time into this to clarify.
@jerry @realDannyDorko Certainly appreciate this. I have several friends on that instance that I would hate to lose contact with, so I hope any decision to apply more stringent moderation won't come lightly. Limited seems to be a reasonable middle ground option to limit the impact of those moderation failures here while allowing users the ability to follow individuals who set up shop there.
@jerry @realDannyDorko What would be some elements of a “right handling of the situation” that you would look for the other server to implement? What would those corrective actions be? Asking because I’m trying to understand how “moderation” works in a distributed environment.

@manchmod @realDannyDorko that instance's rules indicate that they don't tolerate such things, however a transgender person pointed out the issue and they chose to get combative rather than address the situation by removing the link, forcing a CW, or perhaps many other options. It resulted in a food fight and the only action taken was a result of the food fight, not the core issue.

It's having compatible rules and consistently enforcing those rules that I'm expecting.

@jerry @realDannyDorko that is a very thoughtful and nuanced standard. thanks!
@jerry @realDannyDorko sorry, one more dumb question. In the infosec.exchange servers rules, #2 is “mark sensitive content with CW”. what does “sensitive” mean in this context?
@manchmod @realDannyDorko that's a good question. Let me ponder it a bit to give a more objective answer and perhaps update the rules.

@jerry @manchmod I really appreciate your thoughtfulness in how you run this instance, Jerry.

That's all. I'm sure you get a lot of opinions on how other people think you should do things and I just want to be a voice saying I appreciate your transparency in how you're running this instance.