AmyToman 
So have any of you here had clients who've lost all their reviews? We're seeing a lot of that on the Google forum (and for me, privately).
Nov 14, 2022 at 3:32pmWeb
Show threadMark Barrus Nov 14, 2022
@AmyToman Hi Amy. I saw this
https://www.seroundtable.com/google-business-reviews-going-missing-suggested-edits-34405.html
Google Business Reviews Going Missing After Suggested Edits (Scary Bug)

Google Business Profiles and business listings reviews are going missing, dropping out completely, again, but this time it seems to be related to automated suggested edits occurring on some business p

Search Engine Roundtable
Show threadAmyToman Nov 14, 2022
@markbarrus Thank you, and yes, that was spurred by the Mike Blumenthal's tweet. I'm seeing a few like that and am wondering if there are more that haven't come to the forum yet.
Show threadMark Barrus Nov 14, 2022
@AmyToman haven't seen any yet myself, but I'm starting to keep track of all my CIDs and other information
Show threadAmyToman Nov 14, 2022
@markbarrus New path on that. Google now requests the Business Profile ID. Three dots > Business Profile settings > Advanced settings, then it should be at the top. So no more CIDs, just that number. Hope that helps.
Show threadMark Barrus Nov 14, 2022
@AmyToman thank you 🙏
Show threadMark Barrus Nov 19, 2022
@AmyToman ping @Trankova
Show threadAmyToman Nov 19, 2022
@markbarrus @Trankova I am following. Should I do more?
Show threadMark Barrus Nov 19, 2022
@AmyToman @Trankova Thank you Amy. I just wanted to make sure that Nina had the update, the profile ID vs not the CID
Show threadAmyToman Nov 19, 2022
@markbarrus @Trankova Ahh, cool! The ID is much easier to grab. I had a recent business that did not know how to grab the CID and waited almost 3 months to try to figure it out. They sent in a single response with the ID, and the listing came back within a couple of days.
Show threadBen fisher Nov 19, 2022
@AmyToman @markbarrus document both actually, older profiles do not have a pid that matches a cid, newer ones do, support also messes up on the pids
Show threadMark Barrus Nov 19, 2022
@Benfisher @AmyToman TY 👍