Scott JensonNov 9, 2022

There are two very different #UX observations about #mastodon:

1. Friction
The many UX problems that everyone likes to whine about

2. Value
That people are FLOCKING here in spite of this friction!

Stop missing the forest from the trees. In my career when people used a product with bad UX you *knew* you had a great product as it actually solved a need that was worth overcoming the problems.

Should we fix the UX problems? Of course! But this is a great place to start.

Show threadJan DNov 9, 2022
@scottjenson I find the UI pretty decent. My biggest problem was that I had no clue how to decide for a server – which is more of a…service design-ish problem. Its nice to have freedom of choice if you know how you need to choose, but if not, a defautl helps a lot!
Show threadJan DNov 10, 2022

@scottjenson

OK, I found "my" UI problem: The Home button on a left-to-right language is on the right rather the left and I keep hovering my mouse over search wondering how I get to home until I remember to look right.

Show threadScott JensonNov 10, 2022
@simulo Screenshot? I'm not seeing that?
Show threadJan DNov 10, 2022
@scottjenson
Show threadScott Jenson
@simulo Oh!!!! You're using the 'single column' view vs the multi-column one. Yes, I can totally see how that would be confusing.
Nov 10, 2022 at 7:10pmWeb