@pixelfed

Hello. Hope someone sees this.
I can't log into my account from any device. It says wrong credentials but it's definitely the right email address and I'm 90% certain of the password. I even tried recovering password just in case but never got the reset email.
It's been over a week now.
Cheers
Helen

#pixelfed #help #credentials #fediverse

@helenpugh

Are you sure that you're login on the right pixelfed instance ?

@Iutech yes :(

@helenpugh

You found a solution ?

@Iutech Nope. Got no reply to any of my messages so just can't access my account anymore!

#pixelfed #help

@helenpugh

What instance are you using ?

@Iutech pixelfed.social

@helenpugh

What happens if you try to re-register ?
Also, what is your account on it, if you don't mind telling me (in DM if you prefer) ?

@Iutech I haven't tried to reregister. If it's gonna be glitchy I'd rather not waste time starting from scratch endlessly!
It was [email protected] . I only posted about my Inca books, nothing dodgy I promise! 😂

@helenpugh

Hi.
I found the account on Mastodon, there is no post there.
And the account is not on Pixelfed webpage.
Quite weird indeed !
You got not notification at all ?

Free software maintained by volunteers will be glitchy sometimes, the answer is usually to help making it better (bug reports are a big part of that), not dismissing it.

@dansup

@helenpugh

Note that you were pinging the pixelfed account on pixelfed.social, and I'm not sure that Pixelfed gets messages directed at the account itself.

The Mastodon account for #pixelfed is @pixelfed