Markus Holtermann
The second talk at #LeadTechDev #Berlin by @[email protected] about "Better communication for stronger teams".
Nov 15, 2018 at 7:01pmWeb
Show threadMarkus HoltermannNov 15, 2018
Why you should care about how you communicate:
It's an essential part of your day, we need a shared language to make making decisions, and that's a core skill @[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Be deliberate about your communication.
Communicate effectively in inclusive ways to ensure understanding.
And help you team mates do the same.
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Good communication starts with you:
Bring humbleness
Admit your limits
Understand your position
Learn emotional awareness (todic masculinity)
Foster an inclusive culture
Practice empathy
Amplify other voices
Speak last
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Become a better listener:
Be open
Listen to learn
Ensure understanding
Be more invested in the result than in your own contributions
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Know your audience, and adapt to them:
Adapt your communication style
Be culturally sensitive
Choose the content of your communication wisely
The bigger the audience, the more you need to be mindful in your communication
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Ask better questions:
Ask neutral questions
Use open questions
Ask follow-up questions
Ask to learn
Enjoy the silence
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Communicate early and often:
Set expectations
Avoid surprises
Bad news should travel fast
Ask for feedback early
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Focus on what really matters:
What problem are we trying to solve?
What is our priority?
What culture are we looking to build?
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
These questions are really easy to remember and throw into a meeting when it diverts from its target.
Show threadMarkus HoltermannNov 15, 2018
Write better:
Know your audience (for real)
Use simple language
Say more with fewer words
Use active voice
Convey the main message
Be direct, with kindness
Use Emoji 📝☝️😁💯
Edit your writing
Know when to not write
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Use synchronous time better:
Don't underestimate the cost
Use async communication
Improve your meetings
Reserve synchronous time
@[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Say thank you more often. @[email protected] #LeadDevMeetup
Show threadMarkus HoltermannNov 15, 2018
Communicate effectively & inclusively to ensure understanding
@[email protected] #LeadDevMeetup