KillBait News5d ago

British Gas Faces £163.2 Million Compensation for Prepayment Meter Customers

📰 Original title: British Gas to pay £20m for treatment of prepayment meter customers

🤖 IA: It's not clickbait ✅
👥 Users: It's not clickbait ✅

View full AI summary: https://en.killbait.com/british-gas-faces-163-2-million-compensation-for-prepayment-meter-customers.html?utm_source=mastodon_world&utm_medium=social&utm_campaign=killbait.mastodon_world

#economy #britishgas #prepaymentmeters #compensation

British Gas Faces £163.2 Million Compensation for Prepayment Meter Customers

British Gas, one of the UK's largest energy suppliers, has agreed to pay £163.2 million as compensation to customers who were affected by unfair practices related to prepayment meters. This settlement comes after scrutiny over the treatment of these customers, many of whom were charged higher rates or faced other disadvantages compared to standard meter users. The compensation is intended to reimburse affected households and address discrepancies in billing and service. Regulators have been increasing oversight of energy companies to ensure fairness and transparency, and this case highlights the financial and reputational risks for companies that fail to treat customers equitably. The payment is expected to benefit tens of thousands of consumers across the country and may prompt other energy providers to review their policies to avoid similar penalties.

KillBait
KillBait5d ago

British Gas Faces £163.2 Million Compensation for Prepayment Meter Customers

📰 Original title: British Gas to pay £20m for treatment of prepayment meter customers

🤖 IA: It's not clickbait ✅
👥 Users: It's not clickbait ✅

View full AI summary: https://en.killbait.com/british-gas-faces-163-2-million-compensation-for-prepayment-meter-customers.html?utm_source=mastodon_social&utm_medium=social&utm_campaign=killbait.mastodon_social

#economy #britishgas #prepaymentmeters #compensation

British Gas Faces £163.2 Million Compensation for Prepayment Meter Customers

British Gas, one of the UK's largest energy suppliers, has agreed to pay £163.2 million as compensation to customers who were affected by unfair practices related to prepayment meters. This settlement comes after scrutiny over the treatment of these customers, many of whom were charged higher rates or faced other disadvantages compared to standard meter users. The compensation is intended to reimburse affected households and address discrepancies in billing and service. Regulators have been increasing oversight of energy companies to ensure fairness and transparency, and this case highlights the financial and reputational risks for companies that fail to treat customers equitably. The payment is expected to benefit tens of thousands of consumers across the country and may prompt other energy providers to review their policies to avoid similar penalties.

KillBait
The-14Aug 5, 2025
How the UK’s cold weather payments need to change to help prevent people freezing in winter
#Electricity #Heating #EnergyBills #SmartMeters #ColdWeather #ColdWeatherPayments #FuelPoverty #WinterSupport #EnergyCrisis #PrepaymentMeters #HeatingAid
https://the-14.com/how-the-uks-cold-weather-payments-need-to-change-to-help-prevent-people-freezing-in-winter/
How the UK’s cold weather payments need to change to help prevent people freezing in winter | The-14

Cold weather payments could be sent directly to customers with smart meters. (Shutterstock) In colder weather, more people use emergency credit and disconnect from power more often. Emergency credit is provided by the utility as a short-term loan. Self-disconnections occur when the household has no credit left and they have no energy supply. The government’s

The-14 Pictures
Lazarou Monkey Terror 🚀💙🌈May 28, 2025

Lib Dems doing Labour's job again.
Let's face it, the Greens, Celts and Lib Dems are doing what we expect of Labour, while Labour go Tory and lose all their votes.

#PrepaymentMeters #UKPOL #UKPOLITICS #Poverty #LibDems #Labour

BrianJan 30, 2024
We have kept our key meter to avoid this type of situation ,we top up the meter when its running low ,so we pay for any electrcity we use ,so how can we possibly owe money? #PrepaymentMeters #scottishpower
JuneSim63 💚Jan 23, 2024

More than 2 million people across the UK will be cut off from their gas and electricity this winter because they cannot afford to top up their prepayment meters, according to Citizens Advice.
Last winter about 800,000 people went more than 24 hours without gas and electricity, unable to make a hot meal or take a warm shower, because they could not afford to top up.

#Poverty #FuelPoverty #Energy #PrepaymentMeters #UKPolitics

https://www.theguardian.com/money/2024/jan/23/uk-prepay-meter-users-cut-off-gas-electric-this-winter?CMP=firstedition_email

More than 2m UK prepay meter users to be cut off from gas or electric this winter

Citizens Advice anticipating busiest winter ever for helping people who cannot afford to top up

The Guardian
CheshireApr 20, 2023
Ofgem’s voluntary code on prepayment meters seems a bit of a mess
https://www.theguardian.com/business/nils-pratley-on-finance/2023/apr/18/ofgems-voluntary-code-on-prepayment-meters-seems-a-bit-of-a-mess?CMP=Share_AndroidApp_Other
#Ofgem
#PrepaymentMeters
#NilsPratley
Ofgem’s voluntary code on prepayment meters seems a bit of a mess

Can energy suppliers really assess people’s medical conditions? And why has the age bar been set as high as 85?

The Guardian
StephenMar 18, 2023

This is excellent news, although it is a complete scandal that households with prepayment meters - who are almost always poor households and face the lights literally going out the moment each prepaid card is spent - have had to pay more than the rest of us per unit for electricity.

#GoodNews #CostOfLivingCrisis #PrePaymentMeters #Electricity #Cost #Poverty

https://inews.co.uk/news/budget-2023-prepayment-energy-meter-customers-charged-same-direct-debits-2210330

Prepayment meter customers will be charged the same as those on direct debits, Hunt confirms

i's long-running investigation exposed how families have been forced onto prepayment meters

inews.co.uk
CheshireFeb 12, 2023
I know the inhumanity of prepayment meters. Forget reform – they should be abolished https://www.theguardian.com/commentisfree/2023/feb/12/small-victory-prepayment-meters-abolish-them-energy-companies?
CMP=Share_AndroidApp_Other
#PrepaymentMeters
#CostOfLivingCrisis
I know the inhumanity of prepayment meters. Forget reform – they should be abolished

The energy companies’ recent climbdown is pleasing, but the prepay system is fundamentally unfair. It’s got to go, says author Kerry Hudson

The Guardian
AutisticMumTo3Feb 7, 2023

Gordon Brown demands Ofgem boss Jonathan Brearley resigns over prepay energy meter scandal | The Independent
#Brown
#Ofgem
#Bearley
#PrepayMeters
#PrepaymentMeters

https://www.independent.co.uk/news/uk/politics/gordon-brown-ofgem-prepayment-meters-b2277381.html

Gordon Brown demands £300,000-a-year Ofgem boss resigns over prepay energy meter scandal

Exclusive: Former PM says regulator ‘failed dismally’ – and warns victims of debt have been forced to offer sexual favours or sell drugs to ‘circling’ loan sharks

The Independent