I just sent an email to my local immigration office asking for an appointment. Already here there are two problems: an online appointment system does not exist and no phone numbers are left for you.
The automated response I got was that it could take weeks before they get to my email.
Let me repeat: it will take weeks for the immigration office to process your email asking for an appointment.
I am in no hurry so it does not matter to me but there are horror stories online where people waited for 10 weeks or so to radio silence, especially where they need a response quickly.
Out of curiosity, I found a site supporting immigrants where one of the suggestions were to contact their mayor or MP for help. After more than 10 years of life in #Germany, this is just so bizarre. It feels like services are deteriorating, response times are taking longer and bureaucracy is getting harder and harder to overcome.